Clinical Operations and Administration Officer
Living Well Consortium is recruiting for a Clinical Operations and Administration Officer to process referrals into its NHS Talking Therapies service.
The role is based within our clinical administration team and will involve managing referrals via email, phone, and systems such as Limbic. The post holder will accurately collect and record data onto our data system. They will also monitor risk across Limbic and Silvercloud referrals ensuring that risk is escalated to the appropriate member of clinical staff. Overall, the role contributes to an efficient, transparent, and user friendly client experience.
Additionally, the role will support with administration across the clinical team including minute taking.
The successful candidate will have a relevant clinical qualification or experience. They will be able to demonstrate a range of administrative and interpersonal skills, attention to detail, understanding of confidentiality and a high level of IT literacy. They should also have a strong commitment to improving the lives of vulnerable people.
Outline Terms and Conditions
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- Working hours: 37.5 hours per week
- Salary: £24,389.56 pro rata per annum
- Hybrid working (at least one day per week in office)
Recruitment Process
To apply please send a completed Application Form and Equal Opportunities Monitoring Form as a PDF to hr.team@livingwellconsortium.com
Closing date: Midnight, Sunday 2nd February 2024 (we reserve the right to close this vacancy early if we receive sufficient applications)
Interview date: TBC
For further information about the role, please contact hr.team@livingwellconsortium.com
Living Well Consortium is committed to the full inclusion of all qualified individuals. As part of this commitment, Living Well Consortium will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact us via the email address above or call on 0121 663 1254.
Living Well Consortium is a Disability Confident Committed employer.