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Urgent Help

If someone’s mental or emotional health deteriorates quickly, they may be experiencing a mental health crisis or mental health emergency. In these situations, it’s important to get help as soon as possible. Try to stay calm and ask someone for help if you need it.

Call our joint NHS 24/7 helpline anytime on 0121 262 3555 to talk to a professional on the phone.

If you are under 25 and live in Birmingham, please contact the Forward Thinking Birmingham Crisis Team at 0300 300 0099.

If you are under 19 and live in Solihull, please contact Solar's Crisis Team at 0121 301 2750.

Unsure if you should call? Call.

Refer yourself for NHS Talking Therapies

You can call us directly on 0121 663 1217 to speak to our referrals team. Our phoneline is open 9:00-17:00 Monday to Thursday, and 9:00-16:00 on Friday.

If you would like to access support, please refer yourself via the chatbot found in the bottom right of our website. This should take roughly half an hour.


Online Support – Computerized CBT

Our Computerized CBT is facilitated by Silvercloud. This is a supported online program based on CBT (Cognitive behavioural therapy) programmes that are flexible, effective, and easy to use. Programmes include:

    • Space from Anxiety
    • Space from Depression
    • Space for Positive Body Image
    • Space for Resilience
    • Space from Health Anxiety
    • Space from OCD
    • Space from Panic
    • Space from Social Anxiety
    • Space from Phobia
    • Space from Stress
    • Space for Sleep
    • Space in CHD from Depression & Anxiety
    • Space in Chronic Pain from Depression & Anxiety
    • Space in Diabetes from Depression & Anxiety
    • Space in Lung Conditions from Depression & Anxiety

How does it work?

You can refer yourself to SilverCloud via our Self-Referral Form.

You will then be emailed a second form within 30 minutes which will collect further information about your wellbeing. This must also be completed for you to access the service.

Once you are registered on SilverCloud, you can then choose a course and get started.

For more information on Silvercloud and how you will be supported through the process, please look here.

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